Epiware Document Management Document Management Software

Privacy Policy

Epiware, Inc. is strongly committed to protecting your privacy online, and we have taken steps to guard the information you share with us. This policy establishes Epiwareís privacy practices and how we will use the information we gather about you.  This Privacy Policy applies only to information collected by Epiware from our web site. Epiware will not view or gather any information regarding the files or data stored in your Epiware account. To help us protect your privacy, you should maintain the secrecy of your login ID and password.

Information Collection and Use
Epiware is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Epiware collects information from our users in several different ways.

  1. If you read or download information from our web site, we may collect and store information for statistical purposes. For example, we may count the number of visitors to the different sections of our web site to help us make our site more useful to users. Similar information is gathered for anonymous ftp, remote account login, and other comparable types of connections.
  2. If you send us an electronic mail message, you may be sending us personal information such as your name and e-mail address. We may store the name and address of the requester in order to respond to the request or to otherwise resolve the subject matter of your e-mail.
  3. If you fill out a registration form or submit information through questionnaires, feedback forms, or other means, this information may be used to determine a userís interests, with the goal of providing better service to our clients. Information submitted on registration forms may also be used to target administrative messages concerning the site to users.

In order to use this web site, a user must first complete the registration form. During registration a user is required to provide their contact information (such as name and e-mail address). This information is used to contact the user about the services on our site for which they have expressed interest or to target administrative messages regarding the Service to users as appropriate. 

A cookie is a piece of data containing information about the user which is stored on the userís hard drive. A cookie is not linked to any personally identifiable information, and once a user closes their browser, the cookie terminates. For example, a cookie enables a user to use our site without having to log in with a password more than once. Cookies can also enable us to track and target the interests of our users to enhance our web site. If you prefer not to have cookies placed on your computer, most browsers allow you to decline cookies. However, if you reject cookies, some of the conveniences cookies make possible may not be available and the use of certain portions of our web site may be limited.

IP Addresses
Your IP address is your computerís unique network identifier. We use IP addresses to analyze trends, administer the site, help diagnose problems with our servers, track user movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

In order to provide and maintain the Epiware web site. When the user signs up for our service, we will share names and other contact information that is necessary for Epiware to provide this service. Personally identifiable information will not be used except for the purpose of providing these services.

The Epiware web site may contain links to other sites. These links are provided for your convenience only and do not constitute an endorsement by Epiware. Epiware is not responsible for the content and privacy practices of other sites. Users are encouraged to note when they leave our site and to read the privacy statements of each web site that is linking to or from our site. The Epiware Privacy Policy applies solely to information collected by our web site.

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary, and the user has a choice whether or not to disclose this information. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site.

This web site takes every precaution to protect user information. All information sent to this site, if in an SSL session, is encrypted, protecting it against interception, hacking, and disclosure to third parties. To determine whether you are in an SSL session, check the lock icon at the bottom of your web browser. If the lock icon is in the locked position, you are in an SSL session. If the lock icon becomes unlocked, your session is not secure.

Updating RegistrationInformation
You may review, update, or correct your registration information at anytime by contacting our Customer Support group at support@epiware.com. It is important that you notify us of any changes to your contact information (such as name and e-mail address) so we can communicate with you regarding issues relating to the service and your account.

If you desire to terminate your subscription to the service, you may do so by providing written notice to Epiware (a) via e-mail sent to sales@epiware.com or

Legal Compliance
Notwithstanding anything else stated in this Privacy Policy, Epiware reserves the right to disclose your information if required to do so by law or in the good faith belief that such action is reasonably necessary to (1) comply with the legal process, (2) respond to any claims against Epiware, or (3) protect the rights, property, or personal safety of Epiware, our customers, or the public. Epiware will comply with its obligations under the Digital Millennium Copyright Act to evaluate any claims of copyright infringement and take action as appropriate. Epiware will also comply with its obligations to report evidence of child pornography offenses pursuant to the Protection of Children from Sexual Predators Act.

Use of this WebSite by Minors
Epiware does not intend to collect information from individuals under thirteen (13) years of age. If you are under thirteen, you should not provide information on this web site and should ask your parent or guardian to do so for you.

Notification ofChanges
Epiware reserves the right to change and modify our Privacy Policy from time to time, at our sole discretion. If we decide to change our Privacy Policy, we will post the revised policy on our web site homepage (http://www.epiware.com). This Privacy Policy is not intended to, and does not, create any contractual or other legal rights in or on behalf of any party.

Contacting theWeb Site 
If you have any questions about this privacy statement, please contact:
Epiware, Inc.